How Alaskan Salmon reduced 90+ aging AR by 43% with the Monk platform
B2B, selling into retailers and wholesalers
Finance
Operations
Sales
Invoice automation
Intelligent collections
Cashflow forecasting
Portals
About Alaskan Salmon
Alaskan Salmon Co is a premium seafood supplier bringing wild-caught Alaskan fish to some of the most respected kitchens in the country. Built on deep relationships with fishermen and a commitment to responsible sourcing, Alaskan Salmon Co sits at the intersection of sustainable seafood and world-class hospitality, supplying the product behind some of the most celebrated dishes in the industry.
Results
Alaskan Salmon Co, a premium seafood supplier serving top-tier restaurants including Nobu, TAO, and Sagaya, partnered with Monk to centralize and manage its end-to-end invoicing and collections operations across its restaurant customer base.
Alaskan Salmon Co runs a daily invoicing operation built around variable-weight seafood orders shipped to some of the most demanding restaurant clients in the country — and no two accounts work the same way. Pricing structures, shipping rates, and service tiers differ across the customer base, requiring a level of per-account precision that's difficult to maintain at volume. At daily order cadence, that complexity compounds fast. Without a system built to handle the nuance, keeping up meant relying on institutional knowledge and manual effort that didn't scale.
- Variable-weight pricing. Every order is priced by actual catch weight, so no invoice can be templated and line items, totals, and unit prices change with every shipment.
- Dynamic, per-account pricing. Pricing structures, shipping rates, and service tiers differ across the customer base, requiring per-account precision that's difficult to maintain at volume.
- Daily order cadence. Invoices had to go out every day, with no slack in the cycle — a single day's backlog compounded immediately.
- Layered warehouse-to-buyer relationships. Orders flow through warehouses to end buyers, with nuanced billing relationships that determine who gets invoiced, at what terms, and when.
- High-stakes clientele. Accounts like Nobu, TAO, and Sagaya demand white-glove accuracy and timing — errors risk the relationship, not just the payment.
- Reliance on institutional knowledge. Account-specific rules lived in people's heads rather than systems, making the process manual, error-prone, and impossible to scale.
- Slow collections. Without structured follow-up, receivables aged — invoices slipped into 90-120 day buckets and cash flow suffered against tight daily operating cycles.
Alaskan Salmon Co chose Monk to take over its invoicing and collections operations entirely, with a configuration built to match how their business actually works.
End-to-end invoice management. Monk's agent handles invoice creation and delivery for each restaurant account, ensuring every sale is captured, formatted correctly, and sent on time. What had been a manual, error-prone process became a consistent, repeatable workflow handled by AI.
Group portfolio. Every invoice reflects the right terms for the right account, automatically, without manual calculation or guesswork. Priority dispatch for key accounts. For high-value clients where timing matters, Monk built in priority logic to ensure orders are processed and invoiced with the urgency those relationships require.
Structured invoicing at scale. With daily order volumes flowing across a diverse customer base, Monk implemented a consistent invoice numbering and organization system that keeps everything trackable and auditable. Nothing falls through the cracks.
Results
Alaskan Salmon Co now has a fully managed AR operation that keeps pace with the demands of daily seafood distribution. Invoicing is consistent, follow-up happens without prompting, and the account-specific complexity that once had to be managed manually is handled automatically for every order that goes out the door.
The impact shows up directly in the numbers. Since go-live, the 1-30 day AR aging bucket has reduced by 85%, meaning invoices are getting paid significantly faster across the board. The 90-120 day bucket has dropped by 43%, reflecting fewer accounts slipping into chronic lateness. For a business running on tight daily order cycles, that shift in collection velocity has a real effect on cash flow. With Monk handling accounts receivable, Alaskan Salmon Co has the visibility and reliability it needs to focus on its core business.
