Native Integration with Dynamics 365 Business Central: AI-Native AR on Top of Your ERP

Monk's native Dynamics 365 Business Central integration syncs invoice and customer data into Monk using the same setup flow as QuickBooks and NetSuite. Business Central stays your system of record while Monk automates collections, cash application and AP portal submission on top of it.

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How the Dynamics 365 Business Central + Monk Integration Powers Invoice to Cash

Your ERP Stays the System of Record: Monk does not replace Business Central. Invoices, customers and balances keep living in Dynamics, and Monk layers AI-native collections and cash application on top. You get the automation without a re-platform and without retraining your team on a new ledger.

Invoice and Customer Sync: Connect your Dynamics environment and invoice and customer data syncs into Monk, using the same setup flow as QuickBooks and NetSuite. No CSV exports and no overnight batch files.

Multi-Company Mapping: Groups running several Business Central companies under one tenant can map each company individually during the connect flow, so a multi-entity group is not forced into a single blended view of its receivables.

Reply-Aware Collections: Julia, the Monk agent for Intelligent Collections, reads inbound replies and responds to what the customer actually said rather than advancing a fixed dunning sequence. 90% of invoices are resolved without escalation.

Cash Application: Incoming payments are matched to open invoices automatically, at an 80% match rate rising to 95% with suggested matching rules that your team owns rather than raising a ticket to change.

What Makes Monk Different

AP Portal Submission: Monk submits invoices into more than 600 corporate accounts payable portals and uploads 87% of them autonomously. Across the $2B+ in receivables Monk manages, 92% of enterprise invoices have to be submitted through a customer's portal rather than paid from an emailed invoice. This is the step most receivables tooling leaves to a person.

The Full Microsoft Stack: Monk connects to Business Central for the ledger and to Outlook and Microsoft 365 for email, so a Microsoft-native finance team can automate receivables end to end without leaving its stack.

Rules You Control: Matching rules and collections playbooks are configured by your team directly, not requested through a vendor support queue.

Fast to Live: Monk goes live in one to three days and is SOC 2 Type II compliant.

Common Use Cases We Support

Manufacturers and distributors on Business Central with high invoice volume
Multi-entity groups running several BC companies under one tenant
Companies upgrading from Dynamics NAV or GP and rebuilding AR at the same time
Finance teams selling into enterprise that submit invoices through customer AP portals
Controllers wanting collections automation without changing ERP

Answers to Questions You May Have

Does Monk replace Business Central?
No. Business Central stays the system of record for your financials. Monk connects to it, reads receivables data, and runs the collections and cash work that is manual today.

What data comes across?
Invoice and customer data syncs from your Dynamics environment into Monk.

We run several BC companies. Does that work?
Yes. You can map each Business Central company individually when you connect.

Do you support Outlook as well?
Yes. Monk connects to Outlook and Microsoft 365 email, so collections runs from the mailbox your AR team already uses.

How long does it take to go live?
One to three days. Monk manages $2B+ in receivables and is SOC 2 Type II compliant.