Native Integration with Microsoft Teams: AR Alerts Where Your Team Already Works

Monk's native Microsoft Teams integration sends receivables notifications and alerts into the channels your finance team already uses, so escalations get seen the day they happen.

Request demo

How the Microsoft Teams + Monk Integration Powers Invoice to Cash

Notifications Where Work Happens: Connect your Teams workspace and Monk posts receivables notifications and alerts into the channels your team already watches. Nobody has to keep a second tab open to find out an account went quiet.

Escalations Reach a Person: The 10% of invoices Monk does not resolve on its own are the ones that need a human. A Teams alert puts those in front of the right person the day they surface.

Sales Sees Its Own Accounts: Receivables problems are often relationship problems. Routing an alert to the account owner's channel gets the AE involved before a friendly reminder becomes a collections call.

Part of the Microsoft Stack: Monk connects to Dynamics 365 Business Central for the ledger and to Outlook and Microsoft 365 for email, so a Microsoft-native finance team can run receivables without leaving its tools.

What Makes Monk Different

Reply-Aware Collections: Julia, the Monk agent for Intelligent Collections, reads inbound replies and responds to what the customer said rather than advancing a fixed dunning sequence. 90% of invoices are resolved without escalation.

Rules You Control: Your team configures matching rules and collections playbooks directly, without raising a request with vendor support.

Fast to Live: Monk goes live in one to three days and is SOC 2 Type II compliant.

Common Use Cases We Support

Microsoft-native finance teams already running Teams, Outlook and Business Central
Finance and sales collaboration on at-risk accounts
Distributed AR teams that need escalations seen the same day
Controllers tracking collections activity without opening another dashboard
Companies replacing email digests with channel alerts

Answers to Questions You May Have

What does the Teams integration do?
Monk sends receivables notifications and alerts into your Microsoft Teams channels.

Can we choose which alerts go where?
Yes. Routing is configured by your team directly rather than through a vendor support queue.

Do collections emails send from Teams?
No. Collections email sends from your own mailbox through the Gmail, Outlook or Exchange connection. Teams carries the notifications.

Do you support Slack as well?
Yes. Monk connects to Slack and to Microsoft Teams.

How long does it take to go live?
One to three days. Monk manages $2B+ in receivables and is SOC 2 Type II compliant.