Native Integration with Infor: AI-Native AR on Top of Your ERP
Monk works alongside Infor to automate collections, cash application and AP portal submission. Infor stays your system of record and our team sets the connection up during onboarding.
How the Infor + Monk Integration Powers Invoice to Cash
Your ERP Stays the System of Record: Monk does not replace Infor. Invoices, customers and balances keep living there. Monk runs collections and cash application on top. You get the automation without a re-platform.
Set Up by Our Team: Monk's implementation is white glove. Rather than limiting you to a fixed catalogue of self-serve connectors, our team builds the connection your stack needs during onboarding. Infor is set up this way.
Industry CloudSuites: Infor is bought for its industry CloudSuites rather than as a generic ledger, so receivables look different in each one. Monk reads your open invoices and customers and runs collections on them whichever CloudSuite you are on.
Reply-Aware Collections: Julia, the Monk agent for Intelligent Collections, reads inbound replies and responds to what the customer said rather than advancing a fixed dunning sequence. 87% of collections are resolved with zero human intervention.
Cash Application: Incoming payments are matched to open invoices automatically, at an 80% match rate rising to 95% with suggested matching rules that your team owns rather than raising a ticket to change.
What Makes Monk Different
AP Portal Submission: Monk submits invoices into more than 600 corporate accounts payable portals. Across Monk's customer base, 92% of enterprise invoices have to be submitted through a customer's portal rather than paid from an emailed invoice. This is the step most receivables tooling leaves to a person.
Rules You Control: Your team configures matching rules and collections playbooks directly, without raising a request with vendor support.
Proven at Scale: Monk is SOC 2 Type II compliant.
Common Use Cases We Support
- Discrete and process manufacturers on Infor CloudSuite
- Distributors managing deductions and short pays at volume
- Healthcare and hospitality operators with mixed payer and corporate billing
- Companies invoicing through customer AP portals
- Finance teams running collections from a spreadsheet alongside the ERP
