Native Integration with Microsoft Teams: AR Alerts Where Your Team Already Works

How the Microsoft Teams + Monk Integration Powers Invoice to Cash

Notifications Where Work Happens: Connect your Teams workspace and Monk posts receivables notifications and alerts into the channels your team already watches. Nobody has to keep a second tab open to find out an account went quiet.

Escalations Reach a Person: The 10% of collections Monk does not resolve on its own are the ones that need a human. A Teams alert puts those in front of the right person the day they surface.

Sales Sees Its Own Accounts: Receivables problems are often relationship problems. Routing an alert to the account owner's channel gets the AE involved before a friendly reminder becomes a collections call.

Part of the Microsoft Stack: Monk connects to Dynamics 365 Business Central for the ledger and to Outlook and Microsoft 365 for email, so a Microsoft-native finance team can run receivables without leaving its tools.

What Makes Monk Different

Reply-Aware Collections: Julia, the Monk agent for Intelligent Collections, reads inbound replies and responds to what the customer said rather than advancing a fixed dunning sequence. 87% of collections are resolved with zero human intervention.

Rules You Control: Your team configures matching rules and collections playbooks directly, without raising a request with vendor support.

Fast to Live: Monk goes live in under a month and is SOC 2 Type II compliant.

Common Use Cases We Support

• Microsoft-native finance teams already running Teams, Outlook and Business Central
• Finance and sales collaboration on at-risk accounts
• Distributed AR teams that need escalations seen the same day
• Controllers tracking collections activity without opening another dashboard
• Companies replacing email digests with channel alerts